About the Space Upgrade

Here are some quick answers to common questions about the Space Upgrade.

What is the Space Upgrade?

Free WordPress.com blogs come with 3000 megabytes of space for storing uploaded files and images.

The Space Upgrade gives you an additional 5, 15, or 25 Gigabytes of storage space, and allows you to upload music and video files in addition to images.

How much does it cost?

A 5 Gigabyte upgrade costs $20 for 12 months.

A 15 Gigabyte upgrade costs $50 for 12 months.

A 25 Gigabyte upgrade costs $90 for 12 months.

What kind of files can I upload?

Free blogs can upload images (jpg, jpeg, png, gif), documents (pdf, doc, odt) and presentations (ppt).

In addition to those file types, blogs with a space upgrade can also upload music (mp3, m4a, ogg, wav) and videos (avi, mp4, mpg, mov, wmv).

Can I purchase more than one Space Upgrade?

Yes. Space upgrades are cumulative. If you purchase a 5 Gb upgrade, you’ll have a total of 8 Gb of storage space (your free 3Gb, plus 5Gb). If you subsequently purchase a second 5 Gb upgrade, you’ll have a total of 13 Gb of storage space, and so on.

Does the Space Upgrade apply to all my blogs, or just one?

Upgrades apply to one blog each.

Is there a limit on transfers, bandwidth, downloads?

No.

Is there a limit on file size?

The largest single file you can upload is about 75 Mb. If you need to upload large video or mp3 files, you should consider splitting them into several parts.

What happens to my files when my space upgrade expires?

You won’t be able to upload any new files until you renew the upgrade.

How do I upload files?

Visit the Write / Post tab of your dashboard, and follow the instructions in the Upload box. Here are some step-by-step instructions.

How do I know how much space I have remaining?

Visit the Write / Post tab of your dashboard, and look in the Upload tab.

How do I remove files?

Visit the Manage / Uploads tab of your dashboard. Click on a file to edit it, then click the Delete button to remove it.

Are there other options for uploading files besides the Space Upgrade?

If you’ve run out of space or would like to upload other types of files, some alternative options are:

• Use an external content hosting service such as Flickr or Youtube, and link to your images and videos there.
• Upload to a dedicated file hosting or file sharing service.
• Remove some of your existing files to make room for new ones.

Can I cancel my Space Upgrade?

We generally don’t provide refunds. Please choose carefully before you upgrade.