Is the Feedback link for support?
If your blog is broken, you think there is something wrong, something is different today than yesterday and you didn't change it or anything that you think should work normally is not, send in a feedback. This will get you the quickest and most appropriate help.
If you have a general support issue or a general question, look through this FAQ, search the forums and then ask in the forums.
Remember - if it's broken, send a Feedback!
